- Artificial intelligence helps track where best to put resources
- Agency uses internal employees and contractors to develop AI
Artificial intelligence at the IRS isn’t new, but the recent infusion of funding from the Democrats’ tax-and-climate law gives the agency more fuel to address compliance gaps.
Former Internal Revenue Service commissioners said the integration of artificial intelligence within the agency could only grow over the next couple of years, as technology is often faster and easier to get compared to hiring new employees.
“AI can lead you to where you should be looking and where you should not be,” said Chuck Rettig, who was IRS commissioner from 2018 to 2022.
Mark Everson, who was IRS commissioner from 2003 to 2007 and is now vice chairman of alliantgroup, warned of the potential risks of implementing the technology.
“It is extremely important for the service to move carefully here,” Everson said. “The risk is that in this toxic political environment, if there are any missteps with the AI, it’s going to rain down in a very negative way on the Service.”
The Honorable Mark W. Everson was the nation’s 46th Commissioner of Internal Revenue Service serving from 2003 until 2007. Prior to joining the IRS, Everson held Bush administration posts as Deputy Director for Management at the Office of Management and Budget and Controller of the Office of Federal Financial Management. Everson also served in the Reagan administration, holding several positions at the United States Information Agency and the Department of Justice, where his assignments included Deputy Commissioner of the Immigration and Naturalization Service. At the state level, Everson oversaw the Indiana Workforce and Unemployment Insurance Systems under Governor Mitch Daniels.